The WHMCS Support Tickets Enhanced Addon is our first ticket related addon, and will only grow in usefulness over time. Purchase this addon now at the introductory price, and you’ll be ensured to receive the updated product at an incredibly reduced price!!

WHMCS Support Tickets Enhanced Addon

Originally starting out as an addon to provide WHMCS support operators with the ability to track their watched tickets, our WHMCS Support Tickets Enhanced Addon has been revamped to include a host of other capabilities, and we’re still in the process of working more features in this. Here’s what the WHMCS Support Tickets Enhanced Addon does right now.

 

Homepage Widget

The widget allows for you to get a front page glimpse of all tickets which are assigned to you, watched by you, or open that need a reply

Auto watch ticket

The administrator can specify that tickets are auto-watched, on reply

Auto assign ticket

The administrator can specify that support agents are assigned the ticket upon reply.

Auto unwatch ticket

The system can be configured to unwatch your ticket on closure.

Custom fields cleared on close.

Ticking this option will cause your ticket’s custom fields to be cleared on ticket closure. Since these aren’t encrypted (by default), this is a good option to have.

Encrypted custom fields

WHMCS does not encrypt custom ticket fields by default. This option allows for this.

The WHMCS Support Tickets Enhanced Addon is our first ticket related addon, and will only grow in usefulness over time. Purchase this addon now at the introductory price, and you’ll be ensured to receive the updated product at an incredibly reduced price!!

Screenshots
Take a look through the screenshots below. If you have any questions or concerns, please do contact us, or raise a thread in our friendly forums or contact us. We’ll be more than happy to help you out.